Ethical rules

Ethical rules for mediation

1.     Confidentiality

Information obtained during the mediation process is confidential.

The mediator will, prior to mediation, ensure that the parties have understood and with their signatures accepted the ethical rules, including this rule of confidentiality.

2.      Volunteering

Mediation is voluntary. A party and a mediator are, at any time, entitled to terminate the mediation process. It is good for the process, however, if the party or mediator in this regard, explain why they have chosen to end mediation.

3.      Neutrality, impartiality and independence

The mediator is neutral, impartial and independent of the parties. The mediator does not mediate cases if she has solved management tasks or has board positions in the parties in question. The mediator must disclose any circumstances that might be considered to affect the neutrality, impartiality or independence of the mediator and seek a solution to this in consultation with the parties.

If there is doubt about the mediator's neutrality, impartiality or independence, the mediator will put an end to the mediation.

4.      Mediator Requirements

The mediator must have high-level educational qualifications and experience.  The mediator is obliged to maintain and develop her skills as a mediator.

5.      Advisors and assessors

The parties may participate in a mediation with or without advisory assistance, for example with an accountant or attorney.  Other than the parties, their advisor and mediator may participate in the mediation to the extent that the parties and the mediator agree with this. The mediator ensures that the parties are equally represented. It is during the mediation process that the parties talk about their situation. A party is entitled, at any time during the mediation, to consult with his/her adviser (by telephone if the adviser is not present).